How to Arrange In-Home Care for an Aging Parent or Relative
What in-home care actually covers, and how to start
In-home care means a worker comes to your house to help with daily tasks — bathing, dressing, meals, medication reminders, light housekeeping, or just being present during the day. It is not nursing care (that requires a licensed nurse) and it is not a live-in arrangement unless you arrange it that way. Most people start by calling their local Area Agency on Aging, which can tell you what services exist in your county, what they cost, and whether any are subsidized based on income.
The first step is almost always a conversation, not paperwork. You call, describe what your parent or relative needs help with, and the agency tells you what exists. Some programs are free or sliding-scale. Others you pay for out of pocket, either by hiring someone directly or through an agency that handles hiring and background checks for you. The choice between those routes depends on your comfort managing an employee, your budget, and how much help you need.
Key Takeaways
- Your local Area Agency on Aging can tell you in one phone call what in-home care services exist in your county and which ones cost money versus which are free or income-based.
- You can hire a caregiver directly (cheaper but you manage taxes and background checks) or through an agency (more expensive but they handle employment details).
- Medicaid covers in-home care in most states, but only if your parent or relative meets income and asset limits, and you must apply through your state Medicaid office, not through a care agency.
- Before hiring anyone, you need to know what tasks they will do, how many hours per week, and whether you need someone with specific training like dementia care or medication management.
- A background check and references are not optional — they are the main protection you have, and you can do them yourself or pay an agency to do them.
Finding services through your Area Agency on Aging
Every county in the United States has an Area Agency on Aging (AAA). You can find yours by calling the Eldercare Locator at 1-800-677-1116 or by searching online for "[your county] Area Agency on Aging." When you call, tell them what your parent or relative needs — help getting dressed, someone to prepare meals, supervision during the day — and they will tell you what programs exist locally.
Some of what they describe will be free or very cheap. These are usually programs funded by the Older Americans Act, and they prioritize people over 75 or those with low income. Others will be paid services they refer you to. The AAA itself does not hire caregivers, but it knows which agencies in your area are licensed and which programs might cover costs. This one call often saves you weeks of searching.
Medicaid coverage for in-home care
Medicaid covers in-home care in most states, but the rules are strict. Your parent or relative must have income and assets below your state's limits (these vary widely — some states allow $2,000 in assets, others allow more). They must also need a level of care that would otherwise require a nursing home or assisted living. You do not apply through a care agency; you apply through your state Medicaid office or your local Department of Social Services.
The process usually starts with a needs assessment — a social worker or nurse visits and documents what help is needed. If Medicaid approves, they pay a rate set by the state (usually $15 to $25 per hour, depending on the state and the type of care). You then hire a caregiver directly, or the state directs you to an approved agency. The caregiver is technically a Medicaid employee, and the state handles payroll. This takes weeks to set up, so do not expect it to happen quickly.
If your parent or relative has too much income or too many assets for Medicaid, they do not have other government programs to cover in-home care. Medicare does not pay for non-medical help like bathing or meals. You will need to pay out of pocket or look for sliding-scale programs through your AAA.
Hiring a caregiver directly versus using an agency
If you hire someone directly, you pay them (usually $15 to $25 per hour, depending on your area and their experience), and you are their employer. That means you withhold taxes, carry workers' compensation insurance, and do a background check yourself. The upside is lower cost. The downside is that you manage all the employment details, and if something goes wrong — the person does not show up, or there is a problem — you handle it alone.
If you use an agency, they find the caregiver, do the background check, handle taxes and insurance, and replace the person if they quit. You pay a markup — usually 30 to 50 percent more than you would pay the caregiver directly. But the agency is responsible if something goes wrong, and you have a point of contact if you need to change caregivers or adjust hours.
Many people start with an agency to get someone in place quickly, then switch to hiring directly once they know what they need and have built trust with a specific caregiver. That is a reasonable path. Just know that if you hire directly later, you will need to set up the employment and insurance details yourself.
What to ask before you hire anyone
Before you bring someone into your home, you need to be clear about the job. Write down the specific tasks — help with bathing, preparing lunch, reminding about medications, light housekeeping, companionship during the day. Write down the hours — is it three days a week for four hours, or five days a week for eight hours? Write down any special needs — does your parent have dementia, mobility problems, or a condition that requires specific knowledge?
Then ask the caregiver or agency whether they can do those things. Some caregivers specialize in dementia care or mobility assistance. Some will not do certain tasks. Some agencies require a minimum number of hours per week. Getting this clear before you hire saves you from hiring someone who cannot do the job.
Ask about training and experience. A caregiver does not need a license to help with bathing or meals, but they should have experience doing it. If your parent needs medication reminders, ask whether the caregiver has done that before. If your parent uses a wheelchair, ask whether the caregiver has experience with mobility assistance. References from previous employers matter — call them.
Background checks and what to look for
A background check should include a criminal history search and a check against state abuse and neglect registries. If you hire through an agency, they do this and carry liability insurance. If you hire directly, you can run a background check yourself through services like Care.com or Caring.com, or you can hire a local background check company (search "[your county] background check services"). The cost is usually $20 to $50.
What you are looking for: no felonies, no convictions for theft or violence, and no substantiated reports of abuse or neglect. Some states allow people with certain misdemeanors to work as caregivers; that varies by state. If you find something concerning, ask the person about it directly. Sometimes there is an explanation. Sometimes there is not, and you do not hire them.
References matter as much as the background check. Call at least two previous employers and ask specific questions: Did the person show up on time? Did they do the work well? Would you hire them again? If a reference is vague or hesitant, that is a signal to keep looking.
Managing costs and payment
If you hire directly, you pay the caregiver by check or bank transfer, usually weekly or biweekly. You are responsible for withholding taxes and paying employer taxes. Many people use a payroll service like Care.com 's payroll feature or a local payroll company to handle this — it costs $30 to $60 per month but saves you from doing the paperwork yourself. If you do not withhold taxes, you and the caregiver can both face penalties.
If you use an agency, you pay the agency, and they pay the caregiver and handle taxes. The bill usually comes monthly. Ask whether there is a minimum number of hours per week, a cancellation fee if you need to stop, or extra charges for nights or weekends.
If Medicaid is covering the cost, the state pays the caregiver directly (or the agency), and you pay nothing. If your parent or relative qualifies for a sliding-scale program through your AAA, you may pay a small amount based on income.
What happens if the arrangement is not working
If you hire through an agency and the caregiver is not a good fit, tell the agency. They will send someone else. If you hire directly and it is not working, you can let the person go — give notice (usually two weeks is standard), pay them through their last day, and start looking for someone else. This is one reason many people prefer agencies for the first caregiver: replacing someone is simpler.
If there is a serious problem — the caregiver is not showing up, or you suspect abuse or neglect — contact your local Adult Protective Services office immediately. They investigate and can remove the caregiver. Your Area Agency on Aging can also help you find a replacement quickly if you need one.
Frequently Asked Questions
Can my parent stay in their home if they need help with bathing and meals?
Yes. In-home care is designed for exactly this — helping someone stay at home instead of moving to assisted living or a nursing home. As long as your parent can live safely with help (meaning they do not need 24-hour medical monitoring), in-home care can work. If their needs change and they need more care than in-home help can provide, you revisit the decision then.
How do I know if my parent qualifies for Medicaid to pay for in-home care?
Call your state Medicaid office or your local Department of Social Services and ask about in-home care coverage. They will tell you the income and asset limits for your state and what level of care qualifies. You do not have to apply to find out — just ask. If your parent might may have access to, they will walk you through the application.
What if I cannot afford to pay for in-home care and Medicaid says no?
Call your Area Agency on Aging and ask about free or sliding-scale programs. Some counties have programs that pay for a few hours of help per week based on income. Some nonprofits also offer reduced-cost caregiving. The AAA knows what exists locally and can point you toward it.
Can I hire a family member as a caregiver?
Yes, but the rules depend on how you are paying. If you are paying out of pocket, you can hire a family member directly. If Medicaid is paying, some states allow it and some do not — ask your Medicaid office. If you hire a family member, you still need to withhold taxes and carry workers' compensation insurance, just as you would for anyone else.
How long does it take to set up in-home care?
If you hire through an agency, you can usually have someone in your home within a week or two. If you hire directly, it depends on how quickly you find someone and complete the background check — usually two to four weeks. If Medicaid is paying, add four to eight weeks for the application and approval process.