Skip to main content

How to Avoid Overpaying for a Tow

What determines what you'll pay for a tow

Tow costs depend on distance, the type of vehicle, the reason for the tow, and whether you call a company directly or go through your insurance or roadside membership. A local tow within city limits typically costs $75 to $150. A long-distance tow of 50 miles or more can run $300 to $700 or higher. Specialty tows — for a motorcycle, RV, or vehicle stuck in a ditch — cost more than a simple flatbed to a nearby shop.

The single biggest cost difference comes from who you call first. Calling a tow company directly and paying out of pocket is almost always more expensive than using a roadside membership or insurance benefit you already have. If you have AAA, your car insurance, or a roadside plan through your vehicle manufacturer, those cover at least one free tow per year, usually to a location of your choice within a set distance.

The second cost difference is where you're towed. Towing to the nearest shop costs less than towing to a shop you prefer across town. Some insurance plans and memberships let you choose; others send you to their network shop. Knowing this before you call saves you from negotiating after the truck arrives.

Key Takeaways

  • Check your car insurance policy and roadside membership cards before calling a tow company, because most cover at least one free tow per year.
  • Distance is the largest cost factor after membership coverage — tows under 10 miles cost far less than tows across town or to a distant repair shop.
  • Calling a tow company directly without checking your coverage first typically costs two to three times more than using an existing benefit.
  • Get a quote over the phone before the truck arrives, and ask whether the price includes hookup, mileage, and any shop drop-off fees.
  • If you don't have roadside coverage and tow costs are high, roadside memberships pay for themselves after one or two uses.

Check what coverage you already have

Before you call anyone, pull out your car insurance policy documents or log into your insurer's app and search for "roadside assistance" or "towing." Most standard auto policies include one free tow per year, usually to a location within 7 to 15 miles. Some cover up to 100 miles. The policy will tell you the distance limit, whether you choose the shop or they do, and the phone number to call.

If you have AAA membership, check your membership card or the AAA app. AAA members get free towing — the distance depends on your membership level. Basic AAA covers 7 miles; Plus covers 100 miles. If you're a member and don't remember your level, call the number on your card.

Check whether your vehicle came with roadside coverage. Many manufacturers — Toyota, Honda, BMW, Ford, and others — include roadside assistance for the first few years of ownership. Hyundai and Kia typically offer it for five years. Look at your owner's manual or the paperwork you received when you bought or leased the car. If you can't find it, call the dealership with your vehicle identification number (VIN).

If you have none of these, a roadside membership through AAA, Better World Club, or your state's auto club costs $50 to $150 per year and covers multiple tows. One tow typically costs more than a year's membership, so if you tow even once, you've saved money on the next incident.

Get a quote before the truck arrives

If you're paying out of pocket, call at least two tow companies in your area and ask for a quote. Tell them your location, where you need to go, and what kind of vehicle you have. Ask specifically whether the quote includes the hookup fee, per-mile charge, and any drop-off fee at the destination shop. Some companies quote a flat rate; others charge a base fee plus mileage.

Write down the quote, the company name, and the name of the person who gave it to you. When the truck arrives, confirm the price matches what you were quoted. If the driver says the price is different, ask them to call the dispatcher and verify before work begins. Do not let the truck hook up your vehicle until you agree on the final price.

Avoid companies that won't quote over the phone or that quote a range so wide it's meaningless ("$100 to $400"). Reputable tow companies give a specific number based on the information you provide. If a company refuses, call another one.

Negotiate the destination, not the price

Once you've chosen a tow company and agreed on price, the next cost control is where you're towed. If you're paying, ask the driver to take you to the nearest repair shop, not your preferred shop across town. The difference in distance can add $50 to $150 to your bill.

If your insurance or membership covers the tow, check the policy to see whether you can choose the shop. Some plans let you pick any shop; others require you to use a network shop. If you have a choice, pick the closest one. If you don't have a choice, the company will direct the driver to their network location.

If the nearest shop is closed or you need a specific repair facility, ask the tow company whether the extra distance will increase the cost. Get that in writing or get the driver's name and have them note it in the dispatch record. This protects you if the bill is higher than quoted.

Understand what's included and what costs extra

A standard tow includes the truck, the driver, and hookup to a flatbed or wheel-lift. What it usually does not include: unlocking your car, jump-starting the battery, fuel delivery, or removing your car from a ditch or embankment. These are add-on services that cost extra — sometimes $50 to $200 each.

If your car won't start and you think it's the battery, ask the tow company whether they offer a jump-start before towing. Many do, and it costs $30 to $75 instead of $100+ for a full tow. If you're out of gas, some companies deliver fuel for $40 to $60 plus the cost of the fuel itself.

If your car is stuck — in a ditch, against a guardrail, or in deep snow — the tow will cost more because it requires special equipment or multiple trucks. Get a quote for this situation specifically. Do not assume a standard tow price applies.

Know the difference between flatbed and wheel-lift towing

A flatbed tow lifts your entire car onto a flat platform. This is gentler on your vehicle and is required for all-wheel-drive cars, luxury vehicles, and cars with low ground clearance. Flatbed tows typically cost $20 to $50 more than wheel-lift tows.

A wheel-lift tow lifts the front or rear wheels off the ground while the other two wheels roll. It's cheaper and faster but can stress your transmission and suspension, especially on all-wheel-drive vehicles. If you have an all-wheel-drive car, specify flatbed towing when you call. If the tow company insists on wheel-lift, call a different company.

When you get a quote, ask which type they use. If they don't know or won't say, that's a sign to call someone else. Your insurance or membership may also specify which type is covered; check your documents.

What to do if the bill is higher than quoted

If you arrive at the shop and the bill is more than the quote you received, ask for an itemized receipt. It should show the base tow fee, mileage charges, any add-on services, and the total. Compare it to your quoted price.

If the difference is small — under $20 — and it's due to a service you requested (like a longer distance than you initially said), you may have to pay it. If the difference is large or the charges don't match what you were quoted, dispute it. Ask to speak to the manager and explain that you were quoted a different price. Provide the name of the person who quoted you and the time you called.

If you used insurance or a membership, contact them and report the overcharge. They may negotiate with the tow company on your behalf or credit your account. If you paid out of pocket and the company won't adjust the bill, you can dispute the charge with your credit card company if you paid by card.

Frequently Asked Questions

Does my car insurance cover towing if I'm not at fault in an accident?

Most car insurance policies cover towing regardless of fault — it's usually included in your roadside assistance benefit. However, if the other driver's insurance is paying for the accident, you may be able to bill them for the tow instead of using your own benefit. Ask your insurance company before you call the tow truck.

What if I'm towed to a shop and they say I need repairs I didn't authorize?

You are not responsible for repairs you didn't approve. Tell the shop to stop work immediately and that you will authorize repairs in writing before they proceed. If they've already done work, get an itemized bill and contact your insurance company. Many policies require shops to get approval before major repairs.

Can I choose a different shop after the tow arrives?

If you're paying out of pocket, yes — tell the driver before they hook up your car. If you're using insurance or a membership, check your policy first. Some plans let you redirect the tow to a different shop; others charge a fee to change the destination after dispatch.

Is roadside assistance worth buying if I don't have it?

If you tow even once per year, a membership pays for itself. AAA and similar memberships cost $50 to $150 annually and cover multiple tows. A single out-of-pocket tow typically costs $100 to $300, so one incident covers the year's membership cost.

What should I do if a tow company overcharges me?

Get an itemized receipt and compare it to your quoted price. Dispute the charge with the company first, then with your credit card company if you paid by card. If you used insurance or a membership, report the overcharge to them — they often have leverage to negotiate with tow companies in their network.